Privacy Policy
Your privacy matters to us. Here's how we handle your data.
This Privacy Policy describes how Sip & Bite Restaurant collects, uses, and protects your personal information when you use our website, application, or services. By using our services, you consent to the practices described in this policy.
1. Information We Collect
Personal Information
- •Name
- •Phone number
- •Email address
- •Delivery address
Order Information
- •Order history
- •Preferences
- •Feedback
Payment Information
- •Payment details are processed securely through approved payment gateways. We do not store full payment card information on our servers.
Technical Information
- •IP address
- •Device information
- •Browser type
- •Website usage data
2. How We Use Your Information
- •Process orders.
- •Deliver products.
- •Provide customer support.
- •Improve services.
- •Send order updates.
- •Prevent fraud.
- •Comply with legal obligations.
3. Marketing Communications
- •With your consent, we may send promotional offers, discounts, and new menu announcements.
- •You may unsubscribe at any time.
4. Sharing Information
- •Delivery partners.
- •Payment processors.
- •Technology service providers.
- •Legal authorities where required by law.
- •We do not sell personal information to third parties.
5. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect customer information against unauthorized access, loss, misuse, or disclosure.
6. Cookies
- •Our website may use cookies to improve user experience, remember preferences, and analyze website traffic.
- •Users may manage cookie preferences through browser settings.
7. Data Retention
- •Customer information will be retained only for as long as necessary to fulfil services, maintain records, and comply with legal requirements.
8. Customer Rights
- •Access to personal data.
- •Correction of inaccurate information.
- •Deletion of personal data.
- •Withdrawal of consent for marketing communications.
9. Policy Updates
We reserve the right to modify this Privacy Policy at any time. Updates will be published on this page with the revised effective date.
Contact Us
For privacy requests or policy-related queries:
Ontario Tower, Business Bay, Dubai